Thank you for your feedback, and we sincerely apologize for the inconvenience.
We checked your order and found that we're still waiting for the checkout to be completed for the replacement 9mm Single Gold Aluminum Hose Clamp. We have just resent the checkout link to your email, and there is no charge for the replacement item.
Once the checkout is completed, we'll ship the replacement out as soon as possible.
If you have any questions or don't see the email, please let us know. We appreciate your patience and look forward to getting this resolved for you quickly.